Who we are
Scales & Safaris ([YOUR LEGAL BUSINESS NAME AND ADDRESS]) is responsible for the personal information you give us on this website. Contact us at [email protected].
What we collect
When you send a trip enquiry or a question we collect your name, email address, phone number and the trip details you enter, including any notes you add such as dietary or health needs. When you join our mailing list we collect your email address.
How we use it
We use your details to reply to you and to arrange your trip (to take steps at your request before a contract), and to send you news if you asked to join our mailing list (your consent). You can leave the mailing list at any time by telling us.
Who we share it with
We share your details with the suppliers needed to deliver your trip, such as lodges, guides and transfer companies in South Africa, and with the companies that host this website and send our email. We never sell your information.
Live chat
If you use live chat we keep your name, email address and messages so we can answer you. If you leave before we reply, we answer by email.
Cookies
See our cookie policy for what this website stores on your device.
How long we keep it
[How long you keep enquiries and booking records.]
Your rights
You can ask to see, correct or delete your information. You can also complain to the Information Commissioner’s Office (ico.org.uk).